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#1 2016-03-02 02:40:49

Liynx
Member
Joined: 2016-03-02
Posts: 8

Black screen even after update.

Whenever I try and play EE it loads and then everything goes black. Ive tried everything from clearing out both my flash player and web browsers history and cache, from using different web browsers. please help //forums.everybodyedits.com/img/smilies/sad

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#2 2016-03-02 03:23:14

XxAtillaxX
Member
Joined: 2015-11-28
Posts: 4,202

Re: Black screen even after update.

If all of that failed, it could be a Flash bug. You should try reinstalling Flash.


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*u stinky*

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#3 2016-03-02 14:28:36

Prodigy
Member
From: The United States of America
Joined: 2015-07-15
Posts: 2,613

Re: Black screen even after update.

Every time when I see these type of topics I immediately think of lag.


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#4 2016-03-02 14:32:02

Processor
Member
Joined: 2015-02-15
Posts: 2,246

Re: Black screen even after update.

Hey Liynx,

What browser and what operating system do you use?


I have never thought of programming for reputation and honor. What I have in my heart must come out. That is the reason why I code.

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#5 2016-03-03 22:24:56, last edited by Oturan (2016-03-03 22:35:28)

Oturan
Member
Joined: 2016-03-03
Posts: 5

Re: Black screen even after update.

I have the same issue, tried different kinds of browsers (firefox, chrome, microsoft edge and more) and several computers. Flash is properly installed, everything else is as well.
However, after the loadingscreen it just goes black. Same situation for every version of it. Also, windows 10. Lots of reinstalls, reboots, and quite a few other things later it still won't work.

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#6 2016-03-03 22:44:36

Different55
Forum Admin
Joined: 2015-02-07
Posts: 16,575

Re: Black screen even after update.

Are you using HTTPS? HTTPS always screws up EE for me.


"Sometimes failing a leap of faith is better than inching forward"
- ShinsukeIto

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#7 2016-03-03 23:02:56

Oturan
Member
Joined: 2016-03-03
Posts: 5

Re: Black screen even after update.

Won't work with HTTPS, neither will it with HTTP. But eh, I'll try to work it out after a nights sleep instead.

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#8 2016-03-29 22:38:00, last edited by Liynx (2016-03-29 22:42:04)

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

I apologize for not responding to you processor, I did not think anyone was actually going to reply to my problem.

and the answer to your question is that i have used Chrome, Firefox, and Edge.

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#9 2016-03-30 01:24:45

CJMaeder
Member
From: Lame Land
Joined: 2015-04-06
Posts: 219

Re: Black screen even after update.

Liynx wrote:

I apologize for not responding to you processor, I did not think anyone was actually going to reply to my problem.

and the answer to your question is that i have used Chrome, Firefox, and Edge.

And the OS?


Lame!

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#10 2016-03-30 15:10:33

capasha
Member
Joined: 2015-02-21
Posts: 4,066

Re: Black screen even after update.

Liynx wrote:

I apologize for not responding to you processor, I did not think anyone was actually going to reply to my problem.

and the answer to your question is that i have used Chrome, Firefox, and Edge.

Have you cleared your flash cookies (LSO)?
If it doesn't work in any Webbrowser. I guess you have problem with flash or flash cookies.

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#11 2016-04-10 08:03:58

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

I cleared out my flash cookies, and it didn't work. As for my os, its windows 10.

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#12 2016-04-11 15:14:46, last edited by capasha (2016-04-11 15:35:20)

capasha
Member
Joined: 2015-02-21
Posts: 4,066

Re: Black screen even after update.

Liynx wrote:

I cleared out my flash cookies, and it didn't work. As for my os, its windows 10.

Can you try this?
https://helpx.adobe.com/flash-player/kb … ndows.html

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#13 2016-04-14 05:12:13

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

Already tried that, it did not work.

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#14 2016-04-14 06:08:24

Xfrogman43
Member
From: need to find a new home
Joined: 2015-02-15
Posts: 4,174

Re: Black screen even after update.

Factory reset?


zsbu6Xm.png thanks zoey aaaaaaaaaaaand thanks latif for the avatar

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#15 2016-04-14 12:34:49

Hexagon
Member
Joined: 2015-04-22
Posts: 1,213

Re: Black screen even after update.

Do you have any special firewall rules in place on your computer, router, modem, or any device in between? Is your internet censored in any way? Are some websites blocked? Some firewalls can strip vital information that EE uses to communicate with its servers.

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#16 2016-04-15 23:36:42

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

what would I be looking for in my firewall settings?

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#17 2016-04-15 23:45:04

Prodigy
Member
From: The United States of America
Joined: 2015-07-15
Posts: 2,613

Re: Black screen even after update.

System 32.

No, sorry. I think you will have to clear your memory so you can reduce some lag and hopefully that will work.
Have you ever tried Exe version of EE?


h0qIF0q.png

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#18 2016-04-15 23:49:18

Hexagon
Member
Joined: 2015-04-22
Posts: 1,213

Re: Black screen even after update.

Liynx wrote:

what would I be looking for in my firewall settings?

Anything that would be blocking any domains, specifically *.playerio.com or *.everybodyedits.com. Do you have a whitelist of domains that you are allowed to access?

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#19 2016-04-15 23:57:04, last edited by Liynx (2016-04-15 23:58:28)

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

Not sure, I will have to check. So i'll get back to you on that one.... and yes prodigy, I did run the exe. not even that works.

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#20 2016-04-16 00:04:35

CJMaeder
Member
From: Lame Land
Joined: 2015-04-06
Posts: 219

Re: Black screen even after update.

Try clearing your DNS cache or maybe reset your router? Tends to work for me.


Lame!

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#21 2016-04-16 00:06:16, last edited by Liynx (2016-04-16 00:09:22)

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

I'm looking, but I cant find what I would be looking for, its just not there.

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#22 2016-04-16 00:08:19, last edited by Liynx (2016-04-16 00:08:48)

Liynx
Member
Joined: 2016-03-02
Posts: 8

Re: Black screen even after update.

Just tried clearing out the DNS cache, and that didn't work either.

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#23 2016-04-16 00:33:09

Hexagon
Member
Joined: 2015-04-22
Posts: 1,213

Re: Black screen even after update.

Liynx wrote:

Just tried clearing out the DNS cache, and that didn't work either.

Try downloading a virtual machine, https://developer.microsoft.com/en-us/m … s/#windows , download VirtualBox and follow the instructions to set it up. I know it's a bit overkill, but if it doesn't work, then there must be something wrong with your internet, otherwise if it does work in the vm there's something wrong with the software that you have.

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Hexagon1460763189596221

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