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#1 2018-12-25 13:55:52

Andymakeer
Member
From: Nine-tails Vale
Joined: 2016-05-29
Posts: 300

Changed nickname now my progress reset

I was 11/15 on Starlight, Space campaign tier 5

At the time, my nickname was filipao500ml

i changed to Andymaker

can someone help me?


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#2 2018-12-25 13:56:51

2B55B5G TNG
Member
From: Levitation Planet
Joined: 2016-08-27
Posts: 1,537

Re: Changed nickname now my progress reset

Andymakeer wrote:

I was 11/15 on Starlight, Space campaign tier 5

At the time, my nickname was filipao500ml

i changed to Andymaker

can someone help me?

Give proof and ask Xeno or staff to help you recover your progess.

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#3 2018-12-25 13:59:01

Andymakeer
Member
From: Nine-tails Vale
Joined: 2016-05-29
Posts: 300

Re: Changed nickname now my progress reset

2B55B5G TNG wrote:
Andymakeer wrote:

I was 11/15 on Starlight, Space campaign tier 5

At the time, my nickname was filipao500ml

i changed to Andymaker

can someone help me?

Give proof and ask Xeno or staff to help you recover your progess.

i believe they have a "Campaign progress" database, just look for filipao500ml on Starlight, then check my current profile, Andymaker

it clearly shows my nickname was filipao500ml


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#4 2018-12-25 15:25:54

Gosha
Member
From: Russia
Joined: 2015-03-15
Posts: 5,871

Re: Changed nickname now my progress reset

Every profile has its own unique ID (called userid)
Campaign progress (and everything else)  is saved using userid, not the username

These two things are unrelated, changing your username shouldn't cause any problems with campaign data

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HG

#5 2018-12-25 16:41:53

2B55B5G TNG
Member
From: Levitation Planet
Joined: 2016-08-27
Posts: 1,537

Re: Changed nickname now my progress reset

Andymakeer wrote:
2B55B5G TNG wrote:
Andymakeer wrote:

I was 11/15 on Starlight, Space campaign tier 5

At the time, my nickname was filipao500ml

i changed to Andymaker

can someone help me?

Give proof and ask Xeno or staff to help you recover your progess.

i believe they have a "Campaign progress" database, just look for filipao500ml on Starlight, then check my current profile, Andymaker

it clearly shows my nickname was filipao500ml

Maybe it’s because you played another incomplete tier which is in another campaign so you lost your progess

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#6 2018-12-25 20:30:37

Andymakeer
Member
From: Nine-tails Vale
Joined: 2016-05-29
Posts: 300

Re: Changed nickname now my progress reset

Gosha wrote:

Every profile has its own unique ID (called userid)
Campaign progress (and everything else)  is saved using userid, not the username

These two things are unrelated, changing your username shouldn't cause any problems with campaign data

well, i don't know how long lasts the campaign progress save data, but i'm pretty sure i joined the level everyday to restore the time counter

2B55B5G TNG wrote:

Maybe it’s because you played another incomplete tier which is in another campaign so you lost your progess

no, i did not


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#7 2018-12-25 22:29:44

mikelolsuperman
Member
From: North Korea
Joined: 2016-06-26
Posts: 1,680
Website

Re: Changed nickname now my progress reset

Andymakeer wrote:

well, i don't know how long lasts the campaign progress save data, but i'm pretty sure i joined the level everyday to restore the time counter

It's exactly 24 hours, so if you joined at 2pm yesterday you will still get it reset if you join at 3pm the next day.


Blue is my favourite color
BhC68b8.png

Signature made by Nebula

I also like lasagna, but not when it's blue

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#8 2018-12-25 22:39:06, last edited by HG (2018-12-25 22:40:08)

HG
Member
Joined: 2017-08-16
Posts: 2,219

Re: Changed nickname now my progress reset

mikelolsuperman wrote:

It's exactly 24 hours

You mean 100 hours.

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#9 2018-12-25 22:56:28

Kira
Guest

Re: Changed nickname now my progress reset

It does reset, so watch out for that. Pretty sure It's infinite for betas?

#10 2018-12-26 01:56:17

Andymakeer
Member
From: Nine-tails Vale
Joined: 2016-05-29
Posts: 300

Re: Changed nickname now my progress reset

HG wrote:

You mean 100 hours.

Yeah, its 100 hours right.

Any staff, please, check the progress database log and fix this, im sure i logged in everyday to restore the countdown.


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#11 2018-12-26 02:03:30

mikelolsuperman
Member
From: North Korea
Joined: 2016-06-26
Posts: 1,680
Website

Re: Changed nickname now my progress reset

Oh, I don't look in that subforum, so didn't know it was 100 hours.


Blue is my favourite color
BhC68b8.png

Signature made by Nebula

I also like lasagna, but not when it's blue

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#12 2018-12-26 03:12:16

KirbyKareem
Member
From: America
Joined: 2018-03-31
Posts: 376

Re: Changed nickname now my progress reset

Andymakeer wrote:

I was 11/15 on Starlight, Space campaign tier 5

At the time, my nickname was filipao500ml

i changed to Andymaker

can someone help me?

WAIT WUT UR FILIP
I never knew weird lol
Hi I'm KirbyKareem lol


VOKXwvt.png

Profile and Signature by HG, check out his other creations!

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#13 2018-12-26 08:36:19

Anatoly
Guest

Re: Changed nickname now my progress reset

Kira wrote:

It does reset, so watch out for that. Pretty sure It's infinite for betas?

I can confirm it’s not,

Anatoly1545809779735949

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