Refund pls?

azurepudding · 2017-12-02 21:05:13

I bought the Santa smiley during Black Friday with gems (I think 13) and haven't used it just yet, and now it's a campaign reward just days later, rip.

Also several months ago in June when Gold Membership was marked down by like 90%, the subscriptions were labeled with "Sale" for awhile, so I thought this was temporary, and so I bought like 5 years of GM (I also bought 1 of each subscription type as it wouldn't let me rebuy the yearly one.. so had to spend more gems per month on the shorter ones).. had I known that this was the new normal price, and not just a sale, I would have waited until this last Black Friday to buy a year or two of it.. but since I thought the "sale" back then would've been a better deal than Black Friday's (which is always just half off, not 90% off), I bought a lot of GM when I didn't need to.

So.. I spent more than I needed to, and also asked about it in the discord months back but no one noticed I guess.. If I were to get a refund on 3.5 years of GM and Santa, that would be around 375 gems. I want to support the game so do not want a money refund, just the gems, that'll be used for other stuff.

Or.. since BF is passed, I'd be good keeping those extra 3.5 years by spending (53x3=159, +28 = 187) of those refunded gems.. so just a refunded 193 gems to keep things easier. ...If that makes sense. So that'd be full price for 1.5 years, and BF price for 3.5. if you don't want to refund me for Santa, that would be an even 180 gems. Tho it'd make it hard to know what to buy, cuz it could become free the next day..

Not meaning to be difficult here, I do appreciate the reduction of GM price but.. it did say it was a sale, which was misleading..

N1KF

rat · 2017-12-02 21:32:44

the last tier of the advent campaign is just a filler. there's no trophy in the world, so it's imposs to get the santa smiley from it. unless someone hacks the trophy in somehow, no one will get the santa smiley.

Xenonetix

Xenonetix · 2017-12-02 21:33:57

It's actually not going to be the campaign reward (or not confirmed to be anyway) - Sorry for the misleading element of it, but it's a filler prize on the filler level at the end of the campaign, put in place so that the campaign can have new tiers added each day.

I could just change the prize to something nonchalant, but I figured the Santa smiley was the Christmassiest thing in game to include there - Right now, the Santa smiley is not confirmed to be an actual prize.

Apologies for the confusion - I'll look into changing it tonight to something that wouldn't be listed in Classic.

azurepudding

TaskManager · 2017-12-02 21:34:43

Mega Lamb wrote:

Christmassiest

wow thats a new word

Slabdrill, Xenonetix, Weirdoverse, Kikikan, cools, azurepudding, Jedpogi

azurepudding · 2017-12-02 22:12:44

Oh, ok.. thanks for that clear up!

Tho.. most of this thread was about the gold membership thing..

Xenonetix

drunkbnu · 2017-12-02 22:29:34

So many triggered guys over a single smiley that you can get for free anyways in 3-4 months. This must be a joke.

azurepudding · 2017-12-02 23:06:24

HG wrote:

So many triggered guys over a single smiley that you can get for free anyways in 3-4 months. This must be a joke.

azurepudding wrote:

Oh, ok.. thanks for that clear up!

Totally triggered??

Xenonetix, cools

DragonianKing · 2017-12-03 04:14:43

I bought the Santa smiley during the Black Friday sale, but now that it's free for everyone with the Advent Calendar campaign, I was wondering if I could have my gems refunded?

N1KF · 2017-12-03 04:36:45

The Santa smiley isn't and won't be a campaign reward for the Advent Calendar campaign. To quote Mega Lamb:

Mega Lamb wrote:

It's actually not going to be the campaign reward (or not confirmed to be anyway) - Sorry for the misleading element of it, but it's a filler prize on the filler level at the end of the campaign, put in place so that the campaign can have new tiers added each day.
I could just change the prize to something nonchalant, but I figured the Santa smiley was the Christmassiest thing in game to include there - Right now, the Santa smiley is not confirmed to be an actual prize.
Apologies for the confusion - I'll look into changing it tonight to something that wouldn't be listed in Classic.

Tomahawk · 2017-12-03 13:57:25

Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.

There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?

cools

peace · 2017-12-03 14:01:32

DragonianKing wrote:

I bought the Santa smiley during the Black Friday sale, but now that it's free for everyone with the Advent Calendar campaign, I was wondering if I could have my gems refunded?

atleast you could wear it longer then others

DragonianKing · 2017-12-03 20:44:07

N1KF wrote:

The Santa smiley isn't and won't be a campaign reward for the Advent Calendar campaign. To quote Mega Lamb:
Mega Lamb wrote:
It's actually not going to be the campaign reward (or not confirmed to be anyway) - Sorry for the misleading element of it, but it's a filler prize on the filler level at the end of the campaign, put in place so that the campaign can have new tiers added each day.
I could just change the prize to something nonchalant, but I figured the Santa smiley was the Christmassiest thing in game to include there - Right now, the Santa smiley is not confirmed to be an actual prize.
Apologies for the confusion - I'll look into changing it tonight to something that wouldn't be listed in Classic.

Oh, good. I feel better about this now. Thanks!

Tomahawk wrote:

Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.
There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?

A similar situation occurred with my friend in Pokemon Go a while back and it worked, and he suggested that I try it here.

BuzzerBee · 2017-12-04 03:04:47

Merged related topics

proficuous · 2017-12-04 04:31:33

ee gold membership will never be discounted to a point where buying 5 years of it in 2017 is sensical

also, mrs claus smiley when?

rat

Joeyc · 2017-12-04 06:37:26

This thread is kinda useless, considering the prize was 100x400. BUT!! You didn't know then.

terence wrote:

ee gold membership will never be discounted to a point where buying 5 years of it in 2017 is sensical
also, mrs claus smiley when?

idk but i hope they'll add it

azurepudding · 2018-05-24 23:50:38

Tomahawk wrote:

Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.
There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?

I thought I had responded to this.. anyway.. the difference here is that when I bought my memberships, the subscriptions were labeled SALE or ON SALE, so seeing that, and the reduced price, it should have been safe for me to assume there was a sale, right? But it wasn't a sale, it was a price reduction which had mistakenly had SALE displayed on the subscriptions. Had I known this, I would have waited until Black Friday for the real sale. Point is, I was misled, but I don't think the staff were intentionally deceiving me there. It was just a mistake, which is why I politely asked for refund.

If it didn't say SALE when I bought them, I would have no grounds to ask for refund. But that wasn't the case here. Looking back tho, it was a mistake of mine to point out the Santa thing, which wasn't even made a campaign reward anyway, so forget that.

(also, "gravedigging" cuz nothing has happened yet)

EDIT: Also there was some weird bug that kept me from rebuying 1 year memberships (the better dollar to month deal) so I had to buy the shorter subscriptions. If it had worked properly, I would have bought multiple 1 years instead. It only let me have that option again a few hours later.

N1KF

John · 2018-05-25 03:57:39

Tomahawk wrote:

Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.
There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?

Macy's does this

:^)

hummerz5 · 2018-05-25 04:04:14

John wrote:

Tomahawk wrote:
Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.
There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?
Macy's does this
:^)

I think I recall them keeping track of this sort of semi-fraudulent action by sending all that information from a host of department/etc stores so they track down the people that get much from that sort of thing and ban them. or something.

so idk. maybe they assume they're still getting the upper hand. Also idk, if a user purchased a subscription but then was never able to use it, I could see that being a fair refund but this is a bit different so nvm that

John · 2018-05-25 04:07:48

hummerz5 wrote:

John wrote:
Tomahawk wrote:
Name a game or company that refunds you something you've bought just before it goes on sale, gets some kind of promotion, or gets handed out as a reward.
There is none, because it's a dumb business model and complicated to manage. Why should EE refund gems?
Macy's does this
:^)
I think I recall them keeping track of this sort of semi-fraudulent action by sending all that information from a host of department/etc stores so they track down the people that get much from that sort of thing and ban them. or something.
so idk. maybe they assume they're still getting the upper hand. Also idk, if a user purchased a subscription but then was never able to use it, I could see that being a fair refund but this is a bit different so nvm that

I bought a pillow for my mom that was like really nice and expensive but then it went on sale the following week and I asked if I could get credit back and they said "yeah and the person checking you out last week should have informed you of this, its company policy to do it" or something idr was neat tho

MWstudios · 2018-05-25 07:19:27

Gold membership costs 13 gems/month. But after quick math you realize that you don't get much gems (if you log in every day, you get 6 gems/3 weeks which is about 8/month). Even year membership isn't a good deal(52/3 is 17 (1), that's 103 gems/year). Xenonetix should lower prizes or he must admit Gold membership is the worst deal in Everybody Edits. And campaigns have an end, after completing you just wait for gems… and wait… and wait...

LukeM · 2018-05-25 07:54:36

MWstudios wrote:

Gold membership costs 13 gems/month. But after quick math you realize that you don't get much gems (if you log in every day, you get 6 gems/3 weeks which is about 8/month). Even year membership isn't a good deal(52/3 is 17 (1), that's 103 gems/year). Xenonetix should lower prizes or he must admit Gold membership is the worst deal in Everybody Edits. And campaigns have an end, after completing you just wait for gems… and wait… and wait...

That's the point... You shouldn't be able to buy it with only weekly gems.
Gold membership is supposed to be for people who want to support EE, and you wouldn't be supporting EE if you got it for free.

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#1 2017-12-02 21:05:13, last edited by azurepudding (2018-05-25 00:07:27)

Refund pls?

#2 2017-12-02 21:32:44, last edited by rat (2017-12-02 21:35:20)

Re: Refund pls?

#3 2017-12-02 21:33:57

Re: Refund pls?

#4 2017-12-02 21:34:43

Re: Refund pls?

#5 2017-12-02 22:12:44

Re: Refund pls?

#6 2017-12-02 22:29:34, last edited by drunkbnu (2017-12-02 22:30:10)

Re: Refund pls?

#7 2017-12-02 23:06:24

Re: Refund pls?

#8 2017-12-03 04:14:43

Re: Refund pls?

#9 2017-12-03 04:36:45

Re: Refund pls?

#10 2017-12-03 13:57:25

Re: Refund pls?

#11 2017-12-03 14:01:32

Re: Refund pls?

#12 2017-12-03 20:44:07

Re: Refund pls?

#13 2017-12-04 03:04:47

Re: Refund pls?

#14 2017-12-04 04:31:33

Re: Refund pls?

#15 2017-12-04 06:37:26, last edited by Joeyc (2017-12-04 06:38:25)

Re: Refund pls?

#16 2018-05-24 23:50:38, last edited by azurepudding (2018-05-25 02:45:18)

Re: Refund pls?

#17 2018-05-25 03:57:39

Re: Refund pls?

#18 2018-05-25 04:04:14

Re: Refund pls?

#19 2018-05-25 04:07:48

Re: Refund pls?

#20 2018-05-25 07:19:27

Re: Refund pls?

#21 2018-05-25 07:54:36

Re: Refund pls?

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