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#1 2016-06-25 08:52:46

XxAtillaxX
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Joined: 2015-11-28
Posts: 4,202

Crew ShopItem

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#2 2016-06-25 08:53:54

Kirby
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Joined: 2015-04-04
Posts: 4,304

Re: Crew ShopItem

is this the first crew that you've bought? or have you bought some in the past already (if so, how many?)

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#3 2016-06-25 08:54:23

XxAtillaxX
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Joined: 2015-11-28
Posts: 4,202

Re: Crew ShopItem

It is the second crew I bought.


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#4 2016-06-25 08:59:08

Kirby
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Joined: 2015-04-04
Posts: 4,304

Re: Crew ShopItem

XxAtillaxX wrote:

It is the second crew I bought.

alright, nevermind then. I remember hearing something about being able to buy a maximum of like 3 or 4 crews, but I guess that's not the case.

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#5 2016-07-13 17:11:03

Thanel
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Joined: 2015-02-18
Posts: 713

Re: Crew ShopItem

Forgot to reply when I was looking at this issue when you reported. Can't remember it correctly now but from what I know you were already an owner of 2 crews when you bought this one, which makes it really hard to find an issue that could result in you loosing crew from payvault or getting incorrectly interpreted as owner of other crew.

Answering these question might help with finding the cause:
- Can you confirm that at this point the game shows you that you own 3 crews (as I see you bought a new one)? If not then it's something wrong with one of your crews.
- Did you previously disband any crew? This could be a possible cause as previous disbanding system had issues and was replaced with newer.

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#6 2016-07-13 17:20:41

XxAtillaxX
Member
Joined: 2015-11-28
Posts: 4,202

Re: Crew ShopItem

I currently own 3 crews (0x08, Canada and Worlds), the latter of which I was to purchase some time afterwards.
Of the time this topic was posted I owned 2 (0x08, Canada), and this had only resulted in losing the energy.

I hadn't disbanded any crews prior to purchasing it, as far as I can recall.


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#7 2016-07-13 17:29:29, last edited by Thanel (2016-07-13 17:29:54)

Thanel
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Joined: 2015-02-18
Posts: 713

Re: Crew ShopItem

Hmm that's what I was worried about. From your payvault log it looks like the purchase has worked correctly and the issue was that you didn't have here the crew you bought previously. Perhaps it was lost in some way. I know that similar thing happened long time ago to toop where he lost few items. Can't really find cause currently... Perhaps it was temporary server fault.

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#8 2016-07-13 17:34:29, last edited by XxAtillaxX (2016-07-13 17:34:37)

XxAtillaxX
Member
Joined: 2015-11-28
Posts: 4,202

Re: Crew ShopItem

Perhaps.

I believe this happened during the time frame Player.IO was undergoing migration.
It seems probable, and it wouldn't be surprising if that had been the cause.


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