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#1 2015-11-06 11:43:30

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Server Error

Hey Folks,

since the update yesterday i can't join any world neither logged in nor as guest. I always get "Server Error - Your connection to the world timed out. Please try again."

I usualy use Opera but i tried Firefox and IE as well - all the same.

Anyone else? Or is there a solution i've overseen?


greetz
Jumpin

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#2 2015-11-06 12:33:07

CatoniC
Formerly Elizabeth53999
From: sleepys
Joined: 2015-08-21
Posts: 512

Re: Server Error

Maybe ur internet connection isnt that good..
Yes i had that message too but i just refreshed my page and everything was fine


trump's forehead is brighter than my whole future
if i had one

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#3 2015-11-06 12:42:12

Thanel
Member
Joined: 2015-02-18
Posts: 713

Re: Server Error

How long does it take after trying to join the world before this message appears?

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#4 2015-11-06 13:02:16

W24
Member
From: USA
Joined: 2015-05-30
Posts: 591
Website

Re: Server Error

This happened to me once.


yqSDpmp.png

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#5 2015-11-06 13:03:21

CatoniC
Formerly Elizabeth53999
From: sleepys
Joined: 2015-08-21
Posts: 512

Re: Server Error

Thanel wrote:

How long does it take after trying to join the world before this message appears?

like....2-3 seconds


trump's forehead is brighter than my whole future
if i had one

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#6 2015-11-06 13:57:10, last edited by Dark Helmet (2015-11-06 16:17:20)

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Re: Server Error

Hi Thanel,

approximately 20 secs today. Yesterday it was like 20 secs on first try then  like 2-3 secs.

Gonna try it on another Device haven't had time to test it yet.

€: Same on the other Device.

€2: It only belongs to join Worlds. Buying stuff in shop etc. does work as always.

greetz
Jumpin

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#7 2015-11-06 22:24:50

cefed309
Member
Joined: 2015-11-06
Posts: 6

Re: Server Error

It's happening to me as well. I already checked my internet connection and it's fine.

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#8 2015-11-06 22:48:07

AmdS
Member
From: Brazil
Joined: 2015-05-27
Posts: 2,384
Website

Re: Server Error

Is this your problem ?

rLIF0li.png

And yes, this happends not only with me, but with this guy too.

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#9 2015-11-06 22:56:03

skullz17
Member
Joined: 2015-02-15
Posts: 6,699

Re: Server Error

AmdS wrote:

Is this your problem ?

rLIF0li.png

And yes, this happends not only with me, but with this guy too.

Nope, it's a different error. It's just as stated in the first post: "Server Error - Your connection to the world timed out. Please try again."

I have gotten the error before, but only because I went off tab while the world was loading, which for some reason causes it to not load. But before this update, the same thing would happen except if I came back to that tab where the world was loading, it would finish loading as normal. But now, when I come back to the tab it just gives me the time out error. However, this is unrelated - the issue stated in this topic seems to be that they get this error every time they want to join a world.


m3gPDRb.png

thx for sig bobithan

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#10 2015-11-06 23:41:36

cefed309
Member
Joined: 2015-11-06
Posts: 6

Re: Server Error

Just to clarify:

Server error

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#11 2015-11-07 00:23:26

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Re: Server Error

Yup, that error.
vyJs6VM.png

I can log in ee and it's all working fine in the Lobby so far (buying items, preview of the worlds in the lobby etc.) - but i am not able to join a world.

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#12 2015-11-07 18:19:02

Thanel
Member
Joined: 2015-02-18
Posts: 713

Re: Server Error

We have pushed small fix to the servers. Please check if you are able to join now and let me know. I hope it will work now.

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#13 2015-11-07 18:30:47

cefed309
Member
Joined: 2015-11-06
Posts: 6

Re: Server Error

Thanel wrote:

We have pushed small fix to the servers. Please check if you are able to join now and let me know. I hope it will work now.

It still doesn't work... at least for me.

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#14 2015-11-07 18:40:36

CatoniC
Formerly Elizabeth53999
From: sleepys
Joined: 2015-08-21
Posts: 512

Re: Server Error

Nah, didnt help. I just had that server error thing too.


trump's forehead is brighter than my whole future
if i had one

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#15 2015-11-07 18:58:29

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Re: Server Error

Same here; still not able to join worlds.

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#16 2015-11-07 19:03:03

Processor
Member
Joined: 2015-02-15
Posts: 2,246

Re: Server Error

How long does it take until you see that message?


I have never thought of programming for reputation and honor. What I have in my heart must come out. That is the reason why I code.

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#17 2015-11-07 19:34:20

cefed309
Member
Joined: 2015-11-06
Posts: 6

Re: Server Error

Processor wrote:

How long does it take until you see that message?

It varies. Sometimes it can take 10-20 seconds and other times it can take a full minute.

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#18 2015-11-07 19:50:54

mrjawapa
Corn Man 🌽
From: Ohio, USA
Joined: 2015-02-15
Posts: 5,840
Website

Re: Server Error

If I remember right, someone else had this and resolved it by fixing their computer's time.

I find it hard to believe that you would have two devices with the wrong time, but worth checking.


Discord: jawp#5123

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#19 2015-11-07 22:02:03

cefed309
Member
Joined: 2015-11-06
Posts: 6

Re: Server Error

JaWapa wrote:

If I remember right, someone else had this and resolved it by fixing their computer's time.

I find it hard to believe that you would have two devices with the wrong time, but worth checking.

Still nothing, unfortunately.

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#20 2015-11-08 11:58:26

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Re: Server Error

cefed309 wrote:
JaWapa wrote:

If I remember right, someone else had this and resolved it by fixing their computer's time.

I find it hard to believe that you would have two devices with the wrong time, but worth checking.

Still nothing, unfortunately.

#

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#21 2015-11-08 21:56:28

Dark Helmet
Member
Joined: 2015-02-27
Posts: 6

Re: Server Error

Alright, found the error.

There is an issue with Gdata web protection which is part of antivirus.

http://help.gdatasoftware.com/b2c/GDIS/ … l?4470.htm

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