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Minisaurus

Banned

"You got it!" message Dungeon pack (Solved)

I received the "You got it!" message from the shop, but I haven´t got the item, the message freezes on the shop as I can´t claim the item.

I have not filled the energy bar to obtain the item, neither bought using gems, the only I did was to get the item once with another different account minutes ago.

This bug mean that I can´t fill the energy/gem bar nor unable to obtain the "Dungeon pack" item set.

Gosha

Member

From: Russia

Joined: 2015-03-15

Posts: 6,206

Re: "You got it!" message Dungeon pack (Solved)

Clear your cookies. This might be a result of you switching accounts that have Dungeon Pack

peace

Member

From: admin land

Joined: 2015-08-10

Posts: 9,226

Re: "You got it!" message Dungeon pack (Solved)

Clear your cookies. This might be a result of you switching accounts that have Dungeon Pack

goo djob on giving a temporarility fix pls fix it for future shop things

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thanks hg for making this much better and ty for my avatar aswell

LukeM

Member

From: England

Joined: 2016-06-03

Posts: 3,009

Website

Re: "You got it!" message Dungeon pack (Solved)

What browser / client are you using? There was some bug report a while ago that sounded like it was due to some flash plugin / extension acting weirdly when you're connected in multiple tabs. If that is the cause then sorry but theres nothing we can do, I guess you'd have to use a different browser (personally I'd advise Firefox, it seems to have the best compatibility, although flash isn't built in so you do need to install it as an extension)

Minisaurus

Banned

Re: "You got it!" message Dungeon pack (Solved)

Clear your cookies. This might be a result of you switching accounts that have Dungeon Pack

As I was playing on Google Chrome incognito mode, cookies weren't saved after I refresh the browser, the problem is solved.