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Do you think I could just leave this part blank and it'd be okay? We're just going to replace the whole thing with a header image anyway, right?

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#1 2015-08-29 07:51:11, last edited by Aoitenshi (2015-08-29 21:02:52)

Aoitenshi
Member
Joined: 2015-02-18
Posts: 2,058

New User Experience: Overwhelmingly Confusing

So you know how Kong got new users? That the game reached top of the month? Most of the kong complains were how confusing the game is now, one factor is the lack of tutorial access for new players (campaign is still beta), the other is how many buttons there are. In the game itself, when you get edit, there's:

1. Go To Lobby
2. Share Level
3. Smiley
4. Aura
5. God Mode
6. Chat
7. Level Bricks
8. Like/Favorite
9. Sound
10. FullScreen
11. Minimap

Eleven buttons to learn, and some of them are icons which are not straightforward. Additionally in the lobby:

1. Lobby Tab
2. Campaigns Tab
3. Shop Tab
4. Options Tab
5. Rooms
6. Favorites
7. Join-viaID
8. Refresh
9. Friends Tab
10. Crew Tab (New players don't know what crews are!)
11. World Tab (New players don't know what worlds are!)
12. Inbox Tab (empty)
13. News Tab

Whopping thirteen buttons were presented in the lobby itself, this is not a healthy experience for new players and will cause them to cease playing the game. One way to fix this is to reduce the buttons showed at once, or make these more straightforwards like telling what crews or worlds are when they access the Tab.

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#2 2015-08-29 08:40:28, last edited by Xfrogman43 (2015-08-29 08:42:25)

Xfrogman43
Member
From: need to find a new home
Joined: 2015-02-15
Posts: 4,174

Re: New User Experience: Overwhelmingly Confusing

They could do, for new players (one time only) an on-screen tutorial. Dim screen and circle things/brighten up that part then give a description and have a "next" button.
#proskills
LsOcQmK.png
EDIT:
Typo: should be "worlds" instead of "world"


zsbu6Xm.png thanks zoey aaaaaaaaaaaand thanks latif for the avatar

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#3 2015-08-29 13:54:13

Nou
Member
Joined: 2015-02-24
Posts: 2,762

Re: New User Experience: Overwhelmingly Confusing

Good feedback, we'll certainly look into this.


No u.

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#4 2015-08-30 18:47:38, last edited by Aoitenshi (2015-08-30 18:48:02)

Aoitenshi
Member
Joined: 2015-02-18
Posts: 2,058

Re: New User Experience: Overwhelmingly Confusing

With the recent influxes of new users, I think also appropriate to release the tutorial campaigns to nonbeta to at least provide a reliable way to tutor the new players. Right now, the tutorials are not highlighted, which is bad as new players will wander off into straight into the game without knowing how everything works.

True story, I even got a question about small yellow triangles are, which I answered "gravity arrows".

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#5 2015-08-30 18:59:04, last edited by Kirby (2015-08-30 18:59:16)

Kirby
Member
Joined: 2015-04-04
Posts: 4,304

Re: New User Experience: Overwhelmingly Confusing

I think the friends/crew/worlds etc tab on the right should be locked for new users until they beat the tutorial campaign, which should also be unlocked for them as aoi said

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#6 2015-08-30 19:12:49

Gosha
Member
From: Russia
Joined: 2015-03-15
Posts: 6,206

Re: New User Experience: Overwhelmingly Confusing

Xfrogman43 wrote:

(one time only)

not 1 time, somewhere need to be button "Show tutorial again" (or sometihng like that), because a lot of ppl just skip this info and then , (then then reliaze that they cant understand the game) they dont know what to do, it's good to add tutorial button

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#7 2015-08-30 20:08:36

realmaster42
Formerly marcoantonimsantos
From: ̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍̍
Joined: 2015-02-20
Posts: 1,380
Website

Re: New User Experience: Overwhelmingly Confusing

Goshanoob wrote:
Xfrogman43 wrote:

(one time only)

not 1 time, somewhere need to be button "Show tutorial again" (or sometihng like that), because a lot of ppl just skip this info and then , (then then reliaze that they cant understand the game) they dont know what to do, it's good to add tutorial button

and a Are you sure? popup


http://i.imgur.com/bjvgH5L.png?1

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#8 2015-08-30 20:46:25

madiik
Member
From: floor above Yuuta
Joined: 2015-02-26
Posts: 514

Re: New User Experience: Overwhelmingly Confusing

AEHAHUAEUAUEHAUEHAUE

STOP Talking in flawy grammar...
It barely makes any sense and is hard to translate


shh i have returned

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#9 2015-08-31 02:31:44, last edited by Aoitenshi (2015-08-31 02:40:37)

Aoitenshi
Member
Joined: 2015-02-18
Posts: 2,058

Re: New User Experience: Overwhelmingly Confusing

Kirby wrote:

I think the friends/crew/worlds etc tab on the right should be locked for new users until they beat the tutorial campaign, which should also be unlocked for them as aoi said

Or, hide both Crew and World Tab until they are in a crew, own a crew, or buy a world respectively.

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#10 2015-08-31 03:16:02, last edited by Anch (2015-08-31 03:16:19)

Anch
Member
Joined: 2015-02-16
Posts: 5,447

Re: New User Experience: Overwhelmingly Confusing

We could do a youtube tutorial on how to play EverybodyEdits.
It may seem silly to people who are used to it, but as Aoitenshi said, its overwhelming for new users.
(And there are quite alot of features to this game)

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